Job Location: Pune, Nashik, Mumbai
Experience: Minimum of 2 years in relevant field
Educational Requirements: B.E in Computer Science, MCA, BCA; Redhat certifications highly desirable
Key Responsibilities
Effective Communication: Ability to articulate clearly, a quick learner, and deeply committed to professional excellence.
Industry Expertise: Must have experience in the cloud web hosting industry or comparable technical support roles.
Technical Skills
Linux Server Management: Strong background in Linux server administration is essential.
Troubleshooting Mastery: Exceptional skills in diagnosing and resolving technical issues, along with a passion for problem-solving.
Monitoring Tools: Proficiency in using Zabbix or similar monitoring tools.
Database & Web Servers: Solid experience with Apache and MySQL, including clustering setups.
Virtualization Technologies: Familiarity with KVM, and Proxmox.
Cloud Hosting: Experience in managing cloud-based platforms.
Email Services: Knowledge of Smartermail and Office365 is a plus.
System Implementation & Maintenance: Installation, configuration, updating, and troubleshooting of various services like operating systems, web servers, database servers, and mail servers. This includes Apache, MySQL, PHP, FTP, SSH, and DNS.
Data Center Operations: Daily operational tasks including system alerts, incidents, and change requests for Data Centers. Proficient in Redhat Linux Operating Systems, NFS Storage, and backup infrastructure including FTP, Acronis, and CPanel.
Analytical Tasks: Capable of performing root cause analysis and creating standard operating procedures and work instructions.
Teamwork: Collaborate effectively with the Data Center IT team.
Flexible Working Hours: Willingness to work in shifts, accommodating a 7-day, 24-hour schedule based on Indian Standard Time.
Supported Technologies
Server OS: Linux (RHEL/CENTOS, Ubuntu/Debian)
Hosting Panels: cPanel/WHM, Direct Admin, Plesk, Virtualmin.
Monitoring Tools: Zabbix
Email Hosting: Smartermail, Office365
Perks and Benefits at Leapswitch Networks
Five-Day Work Week: Enjoy work-life balance with a 5-day work week.
Professional Development: Opportunities for continuous learning and growth.
Leave Policy: Generous 18 day leave allowance to support your personal needs.
Health Benefits: Mediclaim Insurance coverage.
Dynamic Work Environment: Be part of an engaging and stimulating workplace.
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