Job Title: Senior Executive – Accounts Receivable (Recovery)
Department: Finance & Accounts
Location: Pune
Company: Leapswitch Networks Pvt. Ltd.
Industry: Cloud Computing & Hosting Services
About Leapswitch Networks Pvt. Ltd.
Leapswitch Networks Pvt. Ltd. is a fast-growing Cloud Infrastructure and Hosting Services provider offering Virtual Machines (VMs), Dedicated Servers, Colocation, Disaster Recovery, and Enterprise Cloud Solutions to global clients. We are committed to delivering reliable, secure, and scalable hosting infrastructure.
Role Overview
We are seeking a result-oriented Senior Executive – Accounts Receivable (Recovery) to manage receivables, ensure timely collections, and minimize outstanding dues from enterprise and SME clients in the cloud and hosting domain. The role requires strong follow-up skills, negotiation capabilities, and the ability to coordinate cross-functionally to resolve billing disputes.
Key Responsibilities
- Identify, monitor, and prioritize outstanding customer invoices, including enterprise cloud and hosting accounts.
- Communicate with domestic and international clients via phone, email, and written correspondence to negotiate payment commitments.
- Develop and implement effective recovery strategies to reduce Days Sales Outstanding (DSO).
- Ensure timely follow-ups on overdue payments and escalate critical accounts appropriately.
- Maintain accurate and up-to-date records of collection activities in ERP/accounting systems.
- Reconcile customer accounts and coordinate with the billing team to resolve invoice discrepancies.
- Collaborate with Sales, Customer Success, and Technical Support teams to address service-related disputes impacting payments.
- Prepare aging reports, collection forecasts, and MIS reports for management review.
- Ensure compliance with company policies and applicable financial regulations.
- Support month-end closing activities related to receivables.
Requirements
- 2–5 years of experience in Accounts Receivable / Debt Collection / Recovery.
- Experience in IT, SaaS, Cloud, Telecom, or Hosting industry preferred.
- Strong communication and negotiation skills.
- Ability to handle enterprise and high-value client accounts.
- Proficiency in MS Office (especially Excel) and accounting/ERP software (e.g., Tally, Zoho, SAP, etc.).
- Good understanding of billing cycles, subscription models, and recurring revenue structures.
- Basic knowledge of debt recovery laws and regulatory compliance.
- Ability to work in a fast-paced and target-driven environment.
- Strong analytical and problem-solving skills.
Key Performance Indicators (KPIs)
- Reduction in overdue accounts
- Improvement in DSO
- Collection efficiency ratio
- Dispute resolution turnaround time
Preferred Attributes
- Experience handling B2B collections.
- Exposure to subscription-based billing models.
- Strong follow-up discipline and documentation skills.
- High level of professionalism and customer handling skills.