Company Overview
Leapswitch Networks is a leading provider in Cloud Infrastructure, Dedicated Servers, Platform-as-a-Service, and GPU Cloud solutions. We pride ourselves on delivering high-quality, reliable, and scalable services to our diverse range of clients, including a growing network of resellers.
We are currently seeking 3 talented and motivated Account Managers to join our team. This role will focus specifically on managing relationships with our partners who resell our Bare-Metal Cloud, Dedicated Servers and Cloud VPS services.
Position: Key Account Manager
Location: Mumbai
Type: Full Time
Reports To: Chief of Staff - Sales
Responsibilities
- Develop and maintain strong relationships with existing reseller accounts.
- Work closely with resellers to understand their business needs and objectives.
- Create customized plans and strategies to help resellers maximize their sales and profitability.
- Serve as the main point of contact between Leapswitch Networks and reseller accounts.
- Provide timely and accurate information to incoming customer order status and product knowledge requests.
- Collaborate with cross-functional teams within the company, including Sales, Technical Support, and Product Management to ensure a seamless customer experience.
- Proactively identify account risks and develop contingency plans to resolve issues.
- Upsell and cross-sell Leapswitch Networks’ products and services to resellers.
- Monitor sales performance metrics and make adjustments to strategies as needed.
- Conduct regular business reviews and planning sessions with reseller accounts.
- Identify and prospect potential new reseller partners in line with company objectives.
- Develop and implement strategies for onboarding new partners.
- Work closely with the sales team to transition new accounts smoothly into managed relationships.
Qualifications
- Bachelor's degree in Business, Marketing, or related field.
- Minimum of 3 years experience in Account Management, preferably in the IT or Cloud Services industry.
- Strong understanding of Dedicated Servers and Cloud VPS technologies.
- Exceptional communication skills, both written and verbal.
- Excellent organizational and multitasking skills.
- Proven ability to drive sales and generate new business.
- Proficient in Hubspot or similar CRM software and Google Docs / Microsoft Office Suite.
- Must be able to work in a fast-paced, ever-changing environment.
- Demonstrated ability to acquire new business and onboard new accounts effectively.